FAQ

Can your vacuum packaging machines support 220V and 110V?

Yes, all our machines can be customized to support either 220V or 110V power supply. Please confirm the voltage before ordering.

Do you offer OEM or private label services?

Yes, we provide OEM and private label services, including customized logo, control panel interface language, and packaging design.

How do I install the machine after receiving it?

We provide detailed installation manuals and online video guides. Our technical support team is available for remote video assistance.

What’s the warranty for your machines?

We offer a 12-month warranty on all standard equipment. Spare parts are available for fast delivery.

Do you provide maintenance instructions?

Yes, every machine comes with a maintenance checklist and operation guide. You can also download them from our Services & Support page.

Can you help me choose the right model for my industry?

Absolutely. Please contact our sales team with your application details and product size. We’ll recommend the most suitable machine.

What industries are your vacuum machines suitable for?

Our machines are widely used in food, seafood, dairy, electronics, agriculture, and pharmaceutical industries. Visit our Applications page to learn more.